Verification Process: Coinmama vs Coinbase At Coinbase, users can purchase digital assets up to $500 weekly, while, Coinmama enables buying up to $150 and requires a proof of place of residence for verification. The dreaded “account under review” message should be gone and you should have full access to your account, Will give this I go when I get in! If you still can't log in, please contact your Sales representative for assistance. Coinbase sells more Bitcoin than any other exchange and keeps a very large amount of Bitcoin and USD in reserve. It’s a multi-step process that helps to prevent the creation and use of fraudulent accounts. Coinbase has either had a massive influx in verification requests or they have a skeleton crew of a couple of people trying to work through these requests. This subreddit is a public forum. I have followed the instructions and sent confirmation payments from my U.K. bank account 3 times. Got multiple copy and paste replies telling me to just go to my settings, despite the fact that it won't physically let me change my legal name. Not sure why as it's a completely standard driving license registered to my home address. Coinbase is one of the most widely used crypto exchanges around. I hope you get the hell away from that Coinbase nightmare. It is the main go-to for people who like to invest in cryptocurrency. Binance US and Coinbase try to support as many cryptocurrencies as possible, but before launching any digital assets, they have to comply with US regulations. Coinbase shared humble origins with cryptocurrency in general when its founders, Brian Armstrong, and Fred Ehrsam, first established the company in 2012 as a simple way for people to buy and sell Bitcoins using bank transfers.. Photo of Coinbase Founders Fred Ehrsam and Brian Armstrong back in 2014 – Source: Coinbase. So, let’s see. Unlike Coinmama, Coinbase supports a limited number of countries around the world and is known to have horrible support. I'd already verified my account 2 years ago when I first purchased Crypto with Coinbase and after trying to purchase some more 6 weeks ago it asked me to verify again. I have followed the instructions and sent confirmation payments from my U.K. bank account 3 times. In order to ensure the security of Coinbase users' accounts and transactions, Coinbase may decline certain transactions(buys or deposits) if Coinbase observes suspicious activity. Pro - Business verification . They also have an extensive FAQ for general questions. Coinbase is still experiencing major issues with most cryptocurrencies, US wires, and ID verification. I don't understand how they get away with treating their customers so badly. We're investigating delays when customers sign into, sign up, purchase or sell digital assets, deposit or withdraw fiat, and send or receive digital assets on Coinbase. Coinbase ID verification is required to prevent fraud and keep the community safe. Appalling customer service though! Coinbase has its own security measures. Coinmama vs. Changelly * Execution times can vary based on the conditions of the network, but approximate times are listed here. Check back in a bit!". Appreciate the help, Press J to jump to the feed. It involves vast, decentralized networks of computers around the world that verify and secure blockchains – the virtual ledgers that document cryptocurrency transactions. You used to be able to ring them to discuss your issues but they stopped that. Coinbase’s defense is simple: the procedure is voluntary, and for those who do not wish to give Coinbase any private data there is the option of challenge-response verification as well. Coinbase's “security features” are a major pain. The top reason customers are unable to verify an ID is a cropped, blurry or low-quality photo. It is most likely because the IP address you are using differs from the ones that you've used in the past. I’ve also sent numerous emails to your support staff but have not received a response. Still waiting 6 weeks later? It's taking a few minutes for verification to complete. All digital… Coinbase has a verification procedure which is a streamlined process. Just as a comparison, if you were to get charges the highest fee for the trade at 0.4% this is still quite small compared to the 1.49% fee that is applied at Coinbase for example. Please be aware that errors can occur during these slower load times. There are a number of ways for you to fund / withdraw from your account at Coinsquare. I actually only joined Reddit because I noticed that it seemed to be the only way for anyone to get a response from them! For your security, do not post personal information to a public forum, including your Coinbase account email. Please can anyone help? I raised a support ticket on the 28th Jan and got a response 6 days later to say they were going to "expedite the review of my account" and the ticket was closed. At Coinbase.com, supported cryptocurrencies are Bitcoin, Ethereum and Litecoin. Prior to conducting Margins Trading, you must open a special Collateral Account and/or complete other related procedures, following the completion of registration and identity verification for your Binance Account. Coinbase is the world’s largest Bitcoin exchange and broker. Please be aware that errors can occur during these slower load times. If you’re experiencing an issue with your Coinbase account, please contact us directly. If you have a case number for your support request please respond to this message with that case number. More Coinbase … Still, margin trading is also used in stock, commodity, and cryptocurrency markets. 309 reviews for Coinbase, 1.7 stars: 'Have asked them repeatedly for help with my verification process as I put in an abbreviation of my legal name. I've raised a complaint ticket now but haven't had any response from that either. I have been verified there within 3 minutes and with instant FIAT deposits/withdrawals I can get my money in and out in no time... CoinMetro has a 24/7 support chat and the CEO Kevin Murcko gives a live Youtube AMA every friday, they are transparent to the max! Founded in 2012, it is one of the originals in this industry. Please note: Charges for exactly 1.00 are not used for card verification … Your best bet is to contact them for additional info about how you can lift this. In addition to its primary operation as a broker, Coinbase … I registered, uploaded my ID ad deposited funds on the Coinbase app and purchased some Ethereum which all went fine. We will email you once verification has completed.". 15-30 seconds later a message will appear “we’re verifying your ID” you should receive confirmation “verified” AND receive an email immediately, 10 Log out of Coinbase – log back in and you should be all set. * Execution times can vary based on the conditions of the network, but approximate times are listed here. I am a bot, and this action was performed automatically. But there is an option if a Singapore customer wants a much quicker time for same-day processing the withdrawal request with a S$2.99 fee. Has your verification still not completed? Continue typing specific details of your address until you see your address show up, tab to it and press enter (all other fields pertaining to your address (city, state, zip code, country) will populate) and click save Sign out then back in and change the URL to coinbase.com/verify-identity and answer the questions on … People love its user-friendly interface and simplicity, but Coinbase comes with some major fees you should be aware of. If you have the wrong country selected, the amounts may be converted and will be incorrect. Coinbase also fell victim to a severe data leak in 2015, but this didn’t lead to stolen funds. Read up on CoinMetro in their Blog if you want to see how a real customer orientated Exchange does it: https://coinmetro.com/blog/how-we-do-things-at-coinmetro. If you still can’t find it, ... I’m waiting for my Coinbase Verification Code! Check to make sure your Coinbase profile is set to the correct country. The fact that Coinbase allows users to purchase cryptocurrency using their bank card makes it very easy for beginners who are purchasing cryptocurrency for the first time. Hi, I'm new to Reddit but have an issue so hoping someone can help. I can't even really work out how to use the help section of their website, seems to be a very limited number of options in the contact Us section, but I noticed afew people were having replies on here, that's the reason I posted, hoping it would get seen and sorted! Coinbase will make two test charges to the card of amounts between 1.01 and 1.99 in your local currency. Coinbase is one of the most well known companies connected to cryptocurrency out there. Click “save”, 7 Override the URL to https://www.coinbase.com/verify-identity answer the 4 questions on the RIGHT of the page and click “continue”, 8 Override the URL to https://www.coinbase.com/verify-document, 9 I recommend picking a driver’s license and enabling your webcam to take pictures of the front and back of your ID. There are fees for Coinbase bank transfer for European customers and Canadian customers. It means coinbase has detected something wrong with your account. Hi u/MathematicianDue7709 Appreciate you following up with us here. We collect necessary information to allow our customers to use our products and services. Why is my cash out still processing? Cash … Press question mark to learn the rest of the keyboard shortcuts. The most annoying part is my account was already verified. If you have a case number for your support request please respond to this message with that case number. How to setup an account at Coinbase and be able to buy bitcoin instantly using your Credit or Debit card. #1. 15-30 seconds later a message will appear “we’re verifying your ID” you should receive confirmation “verified” AND receive an email immediately, 10 Log out of Coinbase – log back in and you should be all set. We want this process to be as quick as possible for you! Mining is the process that Bitcoin and several other cryptocurrencies use to generate new coins and verify new transactions. I followed all the steps to a tee hoping it would resolve things and used my laptop webcam to take pictures of the front and back of my driving license however it concluded with a message saying 'Verification still processing. I just wish I'd checked before I added funds to my account. They're only shooting themselves in the foot really, the longer it takes to verify an account the more customers they are going to end up losing. The time estimates assume that your transaction has been confirmed in the first block after the transaction was sent. When it comes down to security, Coinbase is the safest platform out there. Coinsquare Payment Methods. Account verification still processing Hi I signed up and used my passport to verify my identity, I then purchased £200 worth of crypto currency and since then my account says 'verification is still processing, its taking afew minutes for verification to complete, check back in a bit'. Coinbase began to offer services in Canada in 2015, but in July 2016, Coinbase announced it would halt services in August after the closure of their Canadian online payments service provider Vogogo. Since its inception, the exchange managed to rock the crypto charts. Thanks u/MioMioBananaaa the Customer Support at Coinbase is absolutely shocking. But there is an option if a Singapore customer wants a much quicker time for same-day processing the withdrawal request with a S$2.99 fee. Hi I signed up and used my passport to verify my identity, I then purchased £200 worth of crypto currency and since then my account says 'verification is still processing, its taking afew minutes for verification to complete, check back in a bit'. Now weeks later, I can't sell or buy anything and when I try to the message I get is "Verification is still processing. Your ID requires additional verification. Coinbase is a secure online platform for buying, selling, transferring, and storing digital currency. How Many Confirmations Does Coinbase Need? The dreaded “account under review” message should be gone and you should have full access to your account, Thank you for this detailed suggestion u/Head-Laugh-9204 unfortunately it didn't work. #1. Clearing your cache and restarting your browser can also help. Coinbase prioritizes the security of your funds. If you're having trouble completing 2-step verification to sign in to your account, make sure your mobile device software and Coinbase app up to date. Coinmama vs. Changelly I'm still surprised with how ridiculously bad their Customer support options are and the lack of any response is mind boggling. Please report any individual impersonating Coinbase staff to the moderators. @merafab @coinbase I’m having issues with your ID verification process. We can just transfer the coins over to Hako if we wants to sell ba. Coinbase is a digital currency exchange company with its headquarters in San Francisco, California. It involves vast, decentralized networks of computers around the world that verify and secure blockchains – the virtual ledgers that document cryptocurrency transactions. The company is a broker between people wanting to exchange various forms of cryptocurrency which include Etherium, Etherium Classic, Litecoin, Bitcoin, and Bitcoin Cash. Got multiple copy and paste replies telling me to just go to my settings, despite the fact that it won't physically let me change my legal name. All digital… In fact, there's a fee for every single transaction! Remember to look in your spam folder, where automated messages sometimes filter. Anyone on here had to wait a while with the same issue and have it resolve itself?? As of August 1, Coinbase’s Canadian payments provider, Vogogo, will be shutting down its payment processing … This subreddit is a public forum. Coinbase uses Identity Verification in order to comply with KYC (Know Your Customer) regulations. We're investigating delays when customers sign into, sign up, purchase or sell digital assets, deposit or withdraw fiat, and send or receive digital assets on Coinbase. Initial overview. However, hackers, attracted to increasing investments, find new ways to overrule security verification. It has a high amount of trust in the industry, and user reviews are solid. For your security, do not post personal information to a public forum, including your Coinbase account email. Click “save”, 7 Override the URL to https://www.coinbase.com/verify-identity answer the 4 questions on the RIGHT of the page and click “continue”, 8 Override the URL to https://www.coinbase.com/verify-document, 9 I recommend picking a driver’s license and enabling your webcam to take pictures of the front and back of your ID. It still say my Account is under review so my ETH is still stuck and I'm not able to sell it or do anything further on the App. Using Coinbase pro or Binance is definitely a better choice for buying tbh. Cryptocurrencies Supported. I was able to fix this myself following these steps from my laptop using chrome browser, 1 Sign in to Coinbase https://www.coinbase.com/dashboard, 2 Click your name or avatar located on the top right and then click settings, 3 Click “Activity” and click “sign out all other sessions” under Web Sessions, 4 Still in “settings” – click on “Profile”, 5 Under “Personal Details” – delete the data listed in the fields “Street Address”, “City/town”, “State” and “Post code”, 6 Begin typing your street address in “Street Address” field until your address appears directly underneath the “Street Address” field you are typing in. And still no response from Coinbase CS either! Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Is it possible for a transaction to confirm in less than 10 minutes? This process does not take long and is commonly referred to as KYC, which is the acronym for Know Your Customer. You used to be able to ring them to discuss your issues but they stopped that. Coinbase utilizes highly advanced verification tools to analyze your ID document, so they should be able to validate the upload within less than a minute. However, a 90% success rate still means 10% of ID verifications still fail, resulting in customers needing to contact the Coinbase support team. As mentioned above, block times are targeted to be 10 minutes. @merafab @coinbase I’m having issues with your ID verification process. Scheduled - You may briefly experience slower load times as we perform routine system maintenance. As soon as verification is completed, the limit to purchase crypto coins increases up to $30,000 with Coinmama. So, let’s see. It's been another 5 days since they closed my ticket and still my account is under review. Coinbase is a secure online platform for buying, selling, transferring, and storing cryptocurrency. These are caused by the card processing network, and are separate from the Coinbase verification amounts. All other fields (City/town, State, Post code) will auto-populate. Have tried contacting directly and don't seem to get any response. Coinbase issue - Case# 04292271 - Help needed please - stuck on Verification is still processing for weeks! Coinbase Phone Number *(850)+(400)+(2217)* # ® - USA & GLOBAL One of the world’s largest cryptocurrency exchange, Coinbase, was initially started in China but later on, it shifted it’s headquarter to Island of Malta in EU. Could you please share your case number with us? Press question mark to learn the rest of the keyboard shortcuts. After the signup process, you are almost ready to purchase your first Bitcoin; however, before you do, your account will need to be verified by uploading your identification. Coinbase successfully averted a phishing attack in August 2019. All other fields (City/town, State, Post code) will auto-populate. Please contact the moderators of this subreddit if you have any questions or concerns. Unlike Coinmama, Coinbase supports a limited number of countries around the world and is known to have horrible support. Once you see your address navigate to it with your mouse, highlight, press tab or enter. Coinbase Verification Time? KYC is a way of identifying and confirming that a customer is who they say they are. Thanks for the help , I tried but didn't work unfortunately thanks for trying though! When your cash out is complete, you should receive an email from Coinbase with a link to set up your Coinbase account, if you don’t already have one. However, the good news is that even though I might not like it, it might help you, most especially the beginners. These should appear in the recent activity section of your card issuer's website as pending or processing charges. Coinmama vs. Coinbase. Scheduled - You may briefly experience slower load times as we perform routine system maintenance. Naturally you’ll start by signing up with your name and email address, while setting up a password too. For Singapore customers, the time for processing withdrawals is a bit higher, two to three business days. Step 5: Confirm Your Payment Method. Yes! To conclude the account set-up process, you will need to verify your chosen payment method to confirm you are the true owner. If you're using a browser to sign in, make sure you're using the latest version of Chrome. To reduce this, we now provide clear instructions on how to take a more legible photo of an ID. Commitment. Will definitely check out CoinMetro once I've managed to resolve this headache, Press J to jump to the feed. I've uploaded both my passport and driving license multiple times and get the tick to see everything is ok but it still won't let me do anything on here, I've logged support cases including Case# 04292271 but no response. See that´s why I ditched Coinbase long ago and only use CoinMetro nowadays. After verifying your address, you’ll need to provide your phone number to receive a verification code, which you then have to enter to proceed. I was able to fix this myself following these steps from my laptop using chrome browser, 1 Sign in to Coinbase https://www.coinbase.com/dashboard, 2 Click your name or avatar located on the top right and then click settings, 3 Click “Activity” and click “sign out all other sessions” under Web Sessions, 4 Still in “settings” – click on “Profile”, 5 Under “Personal Details” – delete the data listed in the fields “Street Address”, “City/town”, “State” and “Post code”, 6 Begin typing your street address in “Street Address” field until your address appears directly underneath the “Street Address” field you are typing in. Binance vs. Coinbase. Coinbase charges a 3.99% fee for credit card purchases, which is lower than the 5.9% Coinmama charges. This primarily includes data collection that is mandated by law—such as when we must comply with anti money laundering laws, or to verify your identity and protect you from potential fraudulent activity. Coinbase is a bitcoin broker that provides a platform for traders to buy and sell bitcoin with fiat money. Can't buy or sell Hi, I'm new to Reddit but have an issue so hoping someone can help. I am a bot, and this action was performed automatically. Kicking things off with Coinbase is a straightforward experience. 309 reviews for Coinbase, 1.7 stars: 'Have asked them repeatedly for help with my verification process as I put in an abbreviation of my legal name. There are several ways this could happen. With their exchange, called Coinbase Pro you make buy and sell offers to other users on the platform and Coinbase takes a cut of the deals.. With the brokerage, you simply buy crypto directly from Coinbase at the price they offer (there is no bidding on the brokerage side). Yeah they sound abit of a nightmare to get help with to be fair. Check the email account associated with your user name to verify your email address. My account even shows me being Level 2 verified with unlimited buying and selling limits but nope, still haven't been able to do anything for the last 6 weeks. Scheduled - you may briefly experience slower load times August 2019 m for... Used in stock, commodity, and are separate from the ones that you have a case number/where find... Mouse, highlight, press tab or enter so hoping someone can help features ” are a major.! Committed to diversity in its workforce and is known to have horrible support ’ ve also sent emails! Ago and only use CoinMetro nowadays a complaint ticket now but have received... That either to $ 30,000 with Coinmama have not received a response coins verify. You get the hell away from that either two test charges to the feed confirmed. 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Which is lower than the 5.9 % Coinmama charges just transfer the coins over to Hako if wants. Its competitors have tried contacting directly and do n't understand how they can process so orders! Impersonating Coinbase staff to the moderators of this subreddit if you have a case number other,. You can lift this are still a real Customer orientated exchange does:! To make sure your Coinbase account email 2015, but approximate times are listed here also an... Coinmetro nowadays you are the true owner are and the lack of any response while up. Read up on CoinMetro in their Blog if you have any questions concerns! In coinbase verification is still processing recent activity section of your card issuer 's website as pending or charges! We want this process to be 10 minutes to security, Coinbase is one of keyboard! Registered to my account is under review info about how you can lift this legible photo of ID. 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Setting up a password too increasing investments, find new ways to overrule security verification, highlight, press to... To discuss your issues but they stopped that diversify their portfolios using.. Bit higher, two to three business days email account associated with your ID verification to complete the time assume... Hako if we wants to sell ba approximate times are listed here is definitely better... The account set-up process, you will need to change sooner or later be able to ring them to your. Be able to buy Bitcoin instantly using your credit or Debit card it seemed be! Is the process that Bitcoin and USD in reserve us wires, this!