Go to rogers.com. Screen. Access the Mini Guide by pressing the right arrow button on your Voice Remote. Press the CBL button on your remote control and then press the Guide or Menu button again. Please ensure the time is correct on your Roku device in order for the TV guide to display correctly. To order more for an additional cost, please contact us. Select Compatibility View Settings. So I have an ignite TV box and tonight it suddenly froze and is now stuck on a welcome screen. Tried to do the WPS pairing but the box is … Close and reopen Internet Explorer. In addition to the main guide grid, Ignite TV offers the option of viewing program information from the Mini Guide, a streamlined version of the guide that displays on the right-hand side of your screen. Tech Expert Karl Conrad breaks down how Ignite TV compares to other TV services to give the ultimate viewing experience. My ignite box has been stuck on the Welcome screen for nearly an hour now - every so often I will get a black screen, then the Welcome screen comes back again. Any tips would be most appreciated! The rep stated the SD box rental would be $8.49 a month for basic Starter customers. A screen grab from an online chat with a Rogers customer service rep Tuesday. That’s it! I have restarted the box and my modem several times and the problem still persists. Internet is working and our other box in another room is working normally. Been through the whole unplug the power, check the cables, send a signal business and nothing has changed. Make sure your remote control is in the correct source mode. Ensure that all equipment is turned on. If it is on and the screen is still black, try tuning to channel 03 on your Digital Box (ensure that your TV/VCR are tuned to the correct input setting). Make sure "rogers.com" is not listed under "Websites you've added to Compatibility View." Open the Amazon Prime Video app on Ignite TV. Your Television and/or Digital Box may be plugged into an outlet that is controlled by a wall switch. Select Sign in and start watching. Once your account is created, you can sign in and start watching. Rogers Ignite TV box stuck on Welcome screen. TV Screen Is Black – Powers ON But No Picture. " Follow the on-screen instructions to create an Amazon Prime account and be sure to review the Terms and Conditions. Click Tools again. If you have a HD receiver, check if the Guide works on both standard and HD digital channels. Why is my on-screen menu or guide not working properly? Learn more about Ignite SmartStream, a streaming service from Rogers! Really don't want to wait a … If the Compatibility View box is checked, click to remove checkmark. The Mini Guide will display on the right-hand side of your screen. (Rogers) 1) your repeaters are not seeing the internet because it's trying to see the Rogers modem as the main router. 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