Easy set up. This crap last six months. What this says to me is, "we don't want this crap back." What they do is take leather, grind it up and add adhesive (like particle board), to make more furniture out of the same amount of leather. Did I mention it looks great. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. I purchased a sectional from Living Spaces in February 2020. Great sofa for our large family the wedge piece makes it extra special for more seating room. has been successfully added to your Cart. It truly sucks! Seven days is woefully short under any circumstances, but add in the constraints of a pandemic and the holidays (decent companies extend their return policy over the holidays) and you have a truly crappy return policy. We refused shipment. They scammed me too! They do not want to help is more like it. I had a question about delivery time and the rep got upset and said "We'll deliver when we can!" I called again today and was told it might take another 10 days. I want the sofa to sit below our window. I am still fighting with them, Gain trust and grow your business with customer reviews. I ordered a couch 6/15. They delivered the wrong bed and won't do anything about it because I didn't tell them within 7 days. Rated 5 out of 5 by Sean from First couches We bought our first couches from living spaces and even though our customer experience was not the best we love the product and continue to shop at living spaces. Living Spaces has so many problems they do not call you back. My kind and patient staff person John was very helpful knew where to guide me to the chair in mind. She … Price: Starting at $2245. I bought a couch from there and I was very unsatisfied with my purchase. The delivery was also the worst ever. Which I really appreciated about … We told them about the rip when we first noticed it, and they said they could fix it, but we would have to pay for labor. Delivery 2 umm not our chair. Living Spaces Overview. Absolutely love it and so comfortable that you can go to sleep. Our stylish, spacious, streamlined Alder 4-piece sectional is the lounge of your dreams. for them to actually deliver the couch. We NEVER even received any kind of confirmation, no email, not even instructions on HOW to redeem the credit. Do not trust them! We'd go in periodically to see if there was anything we liked within that price range, and didn't find anything. You will have a fine experience right until your delivery day. The Bordeaux patio furniture set adds unique style to any outdoor living space. Expensive warranty only covers when you damage the couch. Had it in 3 wks. They don't care about you. I can't get anyone on the phone or website. How these people are even in business is beyond me. If they think you are canceling an order they avoid you at all costs. This includes adding items to the cart, viewing your order history, After 6 weeks I cancelled my order because no one could tell me when it would come. I will never recommend Living Spaces or shop there any more. Inexpensive: Smaller leather sectionals, including smaller sofa-chaise … Never again. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation. She couldn't have cared less. Either way I left a feedback comment internally with them on their site. The sectional certainly checks all the boxes when it comes to setting the bar as the next design icon. If you want a lot of seating room from a sectional I would recommend this sectional. Best for Apartments: Mercury Row Morpheus Reversible Sectional at Wayfair. Recent recommendations regarding this business are as follows: "Avoid living Spaces … We don’t want to drill a new hole to move bracket over. Claim your listing for free to respond to reviews, update your profile and manage your listing. Learn how to stay safe during COVID-19 in our new guide: Missed work. At first he said he could give us a non-negotiable $50 credit, which he later somehow changed to a $75 credit because "we looked like a nice couple", which was really condescending. The things that people love most about… No response from email or their chat "bot" for over a week. I checked back in 3 weeks later. Living Spaces ranks 322nd among Furniture sites. Looking for an extra-long, neutral colored sofa with a wide right arm facing chaise, a left arm facing loveseat, and a matching ottoman? Contemporary pumpkin leather sectional with adjustable headrests. I had one leg on a chair that was broken in the undamaged box. We were told they would help move out the old and bring in the new, this did not happen. If you plan on picking up from one of our retail stores, just enter your billing ZIP code. What kind of a company stands by their products so pitifully that they only allow a seven day return period? We’re in this together! Do not waste your time with this over advertised, under delivered store. Since the March cancellation, I have been told it will be mailed. I called 6 times since then and got an excuse every time but was promised a callback from the delivery team with more details in 24-48 hours. I am very disappointed in Living Space. Then you won't get your furniture. Overall, it was just such a a terrible experience. I'm disappointed and upset because the quality of the piece I bought was poor and the warranty I paid for was just a waste of my money. Note: changing ZIP Code may affect item(s) in your cart. The quality is awful and their customer service is even worse. It is now June and no refund check... beware... very unethical practices. My kids wrecked all of our couches so I had to get ahold of some affordable furniture. The answer was: "You'd have to speak to the manager". I decided Living Spaces in Mission Valley was the place to go today. Thanks to a tailored, track-arm frame, comfy seating and neutral upholstery, it has everything you need to unwind and entertain. Real leather furniture lasts for decades. Yes, you can really customize this set to make it fit your space. home décor by magnolia home, furniture Joanna gaines and more. It peels and flakes off within months. We placed a special order for furniture which was delivered defective. On week 6 they still couldn't tell me where the product was and give me any idea when it would be delivered. And so on. 136 reviews of Living Spaces "Visited yesterday with my fiancé and a woman named shawnte made the experience great! Lonsdale Reversible Modular Sectional. They do not. Finally, earlier this month (since we are in quarantine) I took the time to call in the "carefree" 5-year warranty I purchased. What is the height of this couch, including the that cushion(back rest)? Bought this online and had it special ordered. It's comfortable and I feel like it will last us a long time. Leather sectional prices. 901 reviews of Living Spaces "WOW. I was told by the manager at that time that this would take 2-3 weeks before it arrived in the store. I paid several hundred in cash. Are there other similar companies to living spaces that are less expensive or better? KIT-ALDER FOAM 4 PIECE SECTIONAL W/RAF CHAISE Questions - page 2, KIT-ALDER FOAM 4 PIECE SECTIONAL W/RAF CHAISE Reviews - page 2, The Three Most Iconic Sofas from Television History. W: Water-based cleaning agents or foam may be used. Thank you so much for watching.... & like always don't forget to subscribe to my channel ! Avoid. They claim that they start making the couch right after they receive the order and it takes 8 weeks to make it. Ordered an 8X10 rugs twice. placing orders, customizing items, checking delivery times and delivery status. I continue to email the Customer Service Representative Marie Keller who will not even as a curtesy respond to my inquiry with regard to the return of this defective furniture. Tip: If you ever have to call customer service make sure you don’t have anything planned for the rest of the day. I am 5'3" so the couch is small but two people can sit side … The estimated delivery was 6 weeks, but it took 10 weeks just to get a confirmation, and almost 12 weeks (3 months!) Overall we are happy with our purchase. So either I was lied to or the manager was not informed of delayed production. We ordered a bed headboard that arrived while we were out of town. You probably have to be under 5 feet in order for this to be an acceptable couch for you. Customer service stinks. The worst customer service ever. So... we're stuck with it? However, our rug is helping it stay in place. Zero accountability and zero customer services. Would not recommend to anyone. Use only distilled water; tap water may cause rings or fading. We use cookies for analytics, personalization, and ads. I have never had such bad customer service EVER! I think I paid 600 for a recliner and couch... super comfy! So, do we have any options, I asked. Unnecessarily hard to check on order status. Best Overall: Infini Furnishings Reversible Sectional at Wayfair. First one drop shipped was damaged and went to UPS for a claim-Living Spaces would not handle the problem. Stay safe with our COVID-19 guide. READ CAREFULLY BEFORE GOING TO THIS $#*! Hope I get my sectional today. Read honest and unbiased product reviews … We call and the person on the other end couldn't grasp it. This item is considered oversized, please make sure to review the no fit tool to ensure the item fits through all entrance ways including doorways, elevators and stairwells. Don't by from here unless you want to have nowhere to sit at your place. Don’t buy!! I won’t buy from Living Spaces again. Talking to the sales person she talked us into the carefree insurance. This maintenance is scheduled to end in about 69941482 hours and 30 minutes, No schedule found, reverting to max values. I bought a couch from here. "You can change which side the chaise is on to better fit your small space… Living Spaces has 26 stores across California, Arizona, Nevada and Texas. It should be criminal bonded leather is classified as "leather" in a product headline. Living Spaces review from San Diego, California rated 1.4/5.0 with 1 Comment: Leather sectional is peeling. The back cushions are breaking down, but can be easily fluffed and flipped over as they are not attached to backing of sofa. They were not on the truck. It's been escalated you guessed it no call. They are absolutely awful. Ugh. Even before the delivery people called to set a date, I cancelled my order but was told I would still have to pay restocking fee. This item is over 35 inches wide or over 88 inches tall and may not fit through a standard point of entry. When we tried to use it this month and they were like, "oh yeah this expired 30 days after we gave you the credit." Our stylish, spacious, streamlined Alder 4-piece sectional is the lounge of your dreams. Rainier Set drawers fell about within 2 weeks! Phone wait time is about 40 minutes. Movable cushions and ottomans are very portable. Purchased almost 2 months ago. Thank you! If it's only $200-400 and says "leather", read the fine print. You can still browse our products during this maintenance, and items that you place in your cart before maintenance begins will still be there after we're done. I don't feel like I'm asking for much. I was asked to send photos of the items, I complied. If I could give Living Spaces zero stars, I would. Please give me the exact height. The worst customer service I've ever experienced in my 66 years. I cancelled prior to delivery and they will not give me back my money. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I called today and now they're saying their ETA is by the end of July! Chair still not here and no one will figure this out. How easy is it to get a hold of customer service at living spaces? Very beautiful and sturdy for the price. Finally, today I check my email, it shows that they are doing another pick up! Once the site goes into maintenance mode some features won't be available. We ordered 2 chairs. If you special order anything and try to change it right after you place the order they won't do it even though the ship date is 8 weeks out. So great. 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